About Wino Casino

Who We Are

Wino is an international online casino operating under Group Gaem B.V., licensed by the Anjouan Offshore Financial Authority. We welcome players from across the globe, excluding a defined list of restricted jurisdictions such as the USA, UK, France, Netherlands, Australia, Spain, Germany, Austria, Sweden, Cyprus, and several others outlined in our terms. Our platform is available in thirteen languages, including English, German, Spanish, French, Italian, Dutch, Greek, Norwegian, Polish, Portuguese, Swedish, Danish, and Finnish, which means wherever you're joining us from (within our accepted markets), Wino Casino feels local and familiar.

We don't believe in forcing you to download anything extra - Wino Casino works directly through your desktop or mobile browser, giving you instant access to our full catalogue of slots, table games, live dealers, and sports betting markets. Our team continues refining the platform to keep loading times quick and navigation simple, because we think the less friction between you and the games, the better.

Our Game Selection

At Wino Casino, we've partnered with some of the most respected studios in the industry to build a library of 3,000+ slots and a total game count ranging between 2,200 and 4,000+ titles. Our selection includes:

• Slot games from Pragmatic Play, Nolimit City, Hacksaw Gaming, Play'n GO, Microgaming, Quickspin, Red Tiger, Betsoft, and many more
• Live casino games powered by Winfinity, Iconic21, Vivo Gaming, 7Mojos, XPG, Betgames, and TVBet
• Table games including roulette, blackjack, poker, baccarat, sic bo, and craps
• Jackpots, crash games, keno, scratch cards, video poker, and progressive titles
• A full sportsbook spanning football, tennis, basketball, esports-adjacent markets like chess, and niche disciplines such as floorball and biathlon

Our Wino slots section is updated regularly, so whether you prefer classic reels, high-volatility cascading mechanics, or themed adventures, we've got something ready for you. And if live-action tables are more your style, our live dealers are on hand around the clock across blackjack, roulette, baccarat, and dedicated game shows.

Why Players Choose Wino Casino

We built Wino around a few core principles, and we think they show in how our platform operates day to day:

• A massive, constantly refreshed game library from 25+ top-tier providers
• A generous, structured welcome package spread across five deposits
• Dedicated sports bonuses and weekly recurring promotions for both slots and sports fans
• 24/7 live chat support so help is always within reach
• Multiple deposit and withdrawal options, including cryptocurrency
• A VIP programme rewarding loyal players with 20% cashback

Our Welcome Bonus Package

We reward new players with our Slots Welcome Package - 600% up to €10,000 spread across your first five deposits. Each stage is claimed separately from our promotions box, giving you flexibility in how and when you activate your bonus funds. For full details on our offers, check out our Wino bonus page:

For our sports fans, we also offer a Sports Welcome Package of 300% up to €3,000 across your first three deposits, plus our Weekly Sports Package and Weekly Slots Package, which refresh every Monday, Wednesday, and Friday. We keep our bonus terms transparent: maximum bet while a bonus is active is €2, winnings from deposit bonuses are capped at 25x the bonus amount, and only one bonus can run on your account at a time. We ask that you review the full terms before opting in, so there are no surprises later.

Our VIP Programme

Regular players at Wino Casino are rewarded through our VIP programme, which includes a dedicated 20% cashback benefit exclusive to VIP status. We designed this tier to recognise loyalty and give our most active members something extra to look forward to beyond standard promotions.

Payments at Wino

We support a wide range of payment methods so you can deposit and withdraw in the way that suits you best. Deposits start from just €20, and withdrawals require a minimum of €100 or the currency equivalent for bank transfers, e-wallets, and cryptocurrency.

• Deposit methods: Visa, Mastercard, American Express, Apple Pay, Revolut, giropay, SOFORT, Instant Bank Transfer, BTC, ETH, LTC, USDT
• Withdrawal methods: Bank Transfer, E-wallets, Cryptocurrency
• Withdrawal limits: €1,000 per day, €10,000 per month, with net winnings capped at €100,000 per day across all activity

We process withdrawal requests within 3 banking days, though payment channel checks, additional verification, or public holidays can occasionally extend this. Your first withdrawal will trigger our standard KYC process, which we typically review within 48 hours. We know waiting isn't fun, so our team works to keep these timeframes as short as possible while staying compliant with our licensing obligations.

How to Join Us

Getting started at Wino Casino takes just a few minutes. Here's how:

1. Visit wino.casino and click the sign-up button
2. Enter your email address and create a secure password
3. Fill in your personal details, including country of residence
4. Confirm your email to activate your account
5. Make your first deposit and choose your welcome bonus stage
6. Complete identity verification when prompted ahead of your first withdrawal

Once you're in, our full game library, sportsbook, and promotions are instantly available to explore. You can also use the quick Wino login process whenever you return to continue your gaming sessions.

Customer Support

We believe good support should be fast and genuinely helpful, which is why our team is available around the clock:

• Live Chat: available 24/7 directly on our site
• Email: [email protected] for general queries and self-exclusion requests
• Complaints: [email protected] for formal complaint handling
• FAQ: a detailed self-help section covering common questions

Our support team communicates in English and is trained to handle everything from account questions to bonus clarifications and withdrawal queries.

Responsible Gaming

We take player protection seriously at Wino Casino. We encourage all our members to set deposit limits, take breaks when needed, and reach out to our support team if gambling ever stops feeling like entertainment. Self-exclusion requests can be made directly through our support email, and our team will assist promptly.